If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Returned items must have no visible signs of wear or tear
- Returned items must have tags still on and be returned in original packaging
- Separate sale items are final and cannot be returned or exchanged
STEPS TO INITIATE A RETURN OR EXCHANGE
- Simply send us a message using our Contact US page or at our email address firstname.lastname@example.org and we will initiate the return or exchange process
Depending on your payment method or bank, It generally takes 1 - 3 business days to receive your refund once it has been processed. It also takes 1 - 3 business to receive your product for domestic and international countries.
You can call us on 587-973-2837 (587-973-BUDS) or send us an email at email@example.com or on our Contact Us page.