FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

Where Is Your Company Located?
How Long Does Shipping Take Within Canada?
Do You Ship Outside Canada?
How Long Does Shipping Take Outside Canada?

PRODUCT QUESTIONS

Are Your Products Brand New?
How Do I Connect My i7S TWS / i7S Mini TWS / i8 (iFans) TWS / X9S TWS / i8X Mini TWS / i9S TWS Earbuds?
How Do I Connect My i12 TWS Earbuds?
How Do I Connect My i10 TWS Earbuds?
How Do I Turn Off My i9s TWS / i10 TWS / i12 TWS Earbuds?
How Do I Turn Off My i7S TWS / i7S Mini TWS / i8 (iFans) TWS / X9S TWS / i8X Mini TWS Earbuds?
Do I have To Reconnect My Earbuds Again When I Want To Use It?
How Do I Charge My i9s TWS / i10 TWS / i12 TWS Earbuds?
How Do I Charge My i7S TWS / i7S Mini TWS / i8s (iFans) TWS / X9S TWS / i8X Mini TWS Earbuds?
How Long Does It Take To Charge My Earbuds?